Services

Hands-on tech help, delivered to your door. Prices are flat-rate and listed below, so you know what a job costs before you call. No call-out fee and no travel charge.

Core Services

Most requested

The everyday fixes and setups most households need, done properly, explained clearly.

Computer Diagnostic & Refresh

$75 flat rate

Slow, glitchy or just not right? We'll find the cause and bring it back to life.

  • Full health check & speed-up
  • Virus, malware & junk removal
  • Updates & clean-up

Tech & Smart Device Setup

$70 flat rate

New gear up and running: TVs, streaming, printers and smart-home devices.

  • Smart TVs & streaming sticks
  • Printers, speakers & tablets
  • Smart bulbs, plugs & assistants

Software & Account Setup

$70 flat rate

Covers up to 5 accounts, then $10 for each additional one. Bulk setups quoted separately.

The right apps installed and your accounts set up safely and correctly.

  • Email, cloud & app setup
  • Passwords & logins sorted
  • Security, 2FA, MFA & privacy basics

Wi-Fi & Network Troubleshooting

$70 flat rate

$20 off if you go ahead with a home network upgrade.

Drop-outs and dead zones fixed so every room actually stays connected.

  • Slow & dropping connections
  • Dead-zone & coverage fixes
  • Router & modem tune-up

Data Backup & Transfer

$80 flat rate

Your photos, files and memories safely backed up, and moved where you need them.

  • Backups to drive or cloud
  • Old-to-new computer transfers
  • Photo & file organization

Take-Your-Time Tech Help

$60 per hour

Unhurried, jargon-free help and lessons at a pace that feels comfortable.

  • Phones, tablets & video calls
  • Email, photos & browsing
  • Staying safe from scams

Phone Setup & Data Transfer

$65 flat rate

New phone day made easy. Everything moved across and ready to go.

  • Contacts, photos & messages
  • Apps, email & accounts
  • iPhone & Android

Additional Services

Bigger projects

Larger upgrades and ongoing care for your home tech, scoped and quoted to fit the job.

Home Network Upgrades

From $85

Scope varies, so it is quoted after a quick assessment. That assessment can roll into a Wi-Fi troubleshooting visit.

Whole-home coverage done right: mesh Wi-Fi, better routers and wired connections for rock-solid internet in every room.

Home Security Camera Setup

From $75

See what matters from your phone. Camera placement, mounting, app setup and notifications, all configured and tested.

Recurring Maintenance Plans

Quoted per client

Monthly or quarterly. Price depends on how often we visit and how many devices you have.

Regular check-ups that keep everything updated, backed up and running smoothly, so small issues never become big ones.

Light Hardware Upgrades

From $50 plus parts

Parts are billed separately with a 15% sourcing fee, or supply your own.

A little more life from the computer you have: added memory, a faster solid-state drive, or a fresh battery, installed and ready.

Add-Ons

Pair with any visit

Quick extras that round out a service call while we're already there.

Cable Cleanup & Organization

Quoted with your visit

Tidy, labelled and tucked-away cables behind your desk or TV. No more tangled mess.

Tech Buying Advice

Free advice is free

Honest, no-pressure guidance on what to buy, so you get the right gear without overspending. Asking costs nothing. If you would like us to handle the buying and get it all set up for you, that part is a normal service call.

Ask us anything

Free no visit needed

Got a quick tech question? Ask any day between 6 AM and 9 PM. No charge, no obligation, and no pressure to book a visit.

Simple, honest pricing

The price you see is the price you pay

No hourly meter, and no call-out or travel fees anywhere in our service area. If a job turns out to need more than the listed service, we'll tell you the new price and wait for your go-ahead before carrying on.